Frequently Asked Questions

In what areas are your services available?

We serve Broward and Palm Beach Counties.

Who needs in-home care?

In-home care is for anyone who thinks they may benefit from a little assistance with day to day living. We also care for those that are totally dependent upon others for their daily activities.

How much does the service cost?

Our rates are competitive and are designed to maximize our clients care with their money spent.  Rates may vary slightly depending on your insurance coverage or out of pocket expense.  Call now for a free quote or to just ask questions on how it all works.

Do you provide care in facilities also?

Yes, our agency often supplies our aides into facilities to provide that one on one care to cater to our clients needs giving them a personal experience rather than depending on facilities staffing.

Is your agency licensed?

Yes our agency is licensed through the Agency for Health Care Administration.

How do you select your caregivers?

We carefully select our caregivers through a thorough interviewing process with nationwide background screenings and reference checks.   Our agency prides itself on a low turnover of staff giving us a higher level of comfort knowing that we are selecting aides that we know and trust

How long does it take to get a caregiver?

Getting a caregiver quickly is one of the areas that our agency excels.  Our staffing coordinators are top notch and can typically staff clients within the same day even within hours at times.

What if my caregiver is sick or goes on vacation?

 Don’t worry, if your caregiver calls out sick or takes vacation our agency won’t leave you un-staffed.  We have many qualified caregivers on standby to assist in those situations.

Who pays the caregiver and how do they get paid?

Our agency always takes care of paying our caregiver’s.  Our clients will confirm the aides work days and work weeks before caregiver’s are paid and an invoices are submitted for accuracy 

Why should I use your service instead of finding my own caregiver?

Finding your own caregiver can be a risky decision.  Hiring your own caregiver does not ensure that your own person has a clean criminal history and does not provide the peace of mind of them being covered by insurance and bonding if an unfortunate event occurs

Do caregivers undergo regular training?

Yes, our caregivers continually go through training as required by our State’s regulatory board.

What makes Affordable Home Health Care different from other companies?

What sets us apart from other agencies is our extensive experience being operated by the same family for over 30 years as well as our level of compassion and commitment to all of our clients. 

We treat our customers as the special people that they are addressing each individual’s needs as important, as they are to each client.